Delivery

Delivery Information

Shipping and delivery

We ship to the UK and EU.

1) Royal mail “signed for” 2-3 day service is £3.99
2) Royal mail “signed for” 1-2 day service is £5.57
3) Royal Mail European Countries Tracked Royal Mail service 5-7 days £ 13.50

*(Remote areas of Scotland and Northern Ireland can be 2 days).

Orders must reach us by 3pm for same day dispatch. Upon dispatch, we will email you a tracking number.
Our stock levels are updated throughout the day, but in the unlikely event that one of your ordered items is out of stock (which rarely happens), we will contact you with an expected delivery date (usually within a week) giving you the option to wait, exchange or cancel your order.

Discretion.

All products are shipped discreetly in a brown box with absolutely no indication as to the contents.
Paypal, Debit and Credit Cards Billed as R Williams“.

Security.

All goods will be dispatched in a box and will require a signature.
If you are out at time of delivery, the postman will leave you a card with details on how to collect your parcel or rearrange delivery at a time convenient to you.
Parcels are kept for 7 days (Royal Mail) or 5 days (Parcel Force) for you to collect or rearrange delivery. After this time they will be sent back to us.
Postal charges apply to send the goods back out to you.